How do I set up Mint?
You also have the option to set a reminder for your morning pre-clean test. To do this, go to Account in the lower right-hand corner of the app, choose Notifications from the list, then set the reminder time.
How do I calibrate my Mint device?
Calibrating your Mint device is easy. If you choose to calibrate your device in the bathroom, make sure it’s been more than 20 minutes since the shower was last on. The app will prompt you to calibrate after you’ve finished getting setup and you’ll complete a thorough cleaning of your mouth so be ready to brush and floss in the least. Should you need to recalibrate at any time, go to Account in the lower right-hand corner of the app, choose Device from the list, and select Self-Calibration.
Follow the app as it guides you through the calibration process:
Press and release the power button located on the back of the Mint device.
Take a sip from a glass of water, then keep your mouth open during the 25-second countdown.
Mint’s mouthpiece has an oval ridge. Your teeth should gently bite down on the backside of this ridge and your lips should wrap around the oval to create a secure seal.
Wait while Mint samples your breath (you will need to confirm that you’re ready by tapping the app screen when prompted). Don’t ever blow into the Mint device. Mint can draw from your breath all on its own.
When prompted by the app, take Mint out of your mouth and wait for it to finish calibrating.
How do I get push notifications?
When you launch the app for the first time, you will see a pop-up that asks you to allow Mint to send notifications. Simply choose OK. If you’d like to manage the notifications you receive from Mint, go to your smartphone’s Settings, choose Notifications, scroll to Mint in your app list, then adjust the notifications for badges, sounds, and banners on that screen.
To set a daily notification to take a test with Mint, go to Account in the lower right corner of the menu, and select Notifications and you’ll be able to set a daily reminder with Mint!
Why did I get a higher score after cleaning?
Great question! You could be seeing a higher score because of a few common scenarios:
You were extra vigorous with your cleaning and, as a result, may have opened new pockets of bacteria. Please don’t let this discourage you. Keep up with a healthy, regular cleaning routine and your post-clean scores should return to normal after a few more cleaning sessions.
Try taking another test and if you get a similar score, try again after 20 minutes.
You may need to calibrate your device to set or reset your personalized health baseline. Go to Account in the lower right-hand corner of the app, choose Device from the list, then select Self-Calibration and follow the provided steps.
Why can't I connect my Mint device?
Dear iOS user,
The first thing you should do is confirm that Bluetooth has been enabled on your smartphone. Go to your Settings, then Bluetooth, then toggle from Off to On. The Mint app will automatically connect with your Mint device once Bluetooth is on.
Dear Android user,
The first thing you should do is confirm that Bluetooth has been enabled on your smartphone. Go to your Settings, then Bluetooth, then toggle from Off to On. Please do not manually pair with the device. This will actually prevent the Mint app from properly “discovering” your Mint device when you initiate an in-app test.
How do I use the mouthpiece?
When unpacking Mint, remove the rubber cap on the device and attach the mouthpiece with the tab side facing up. When properly secured, you will still have access to the power button and the channel for your breath sample will be seamless. You will not get accurate measurements from Mint without the custom mouthpiece – if you need replacements, you can find them on our store page.
Why am I getting consistent A readings?
First of all, you just might have really good oral health, which is fantastic! Some people, no matter what they do, don't have as much bacteria in their mouths. It could be genetics, your oral hygiene habits, your diet, or a variety of other factors. Mint detects VSCs which are a byproduct of bacteria, and do not account for all forms of "bad breath" even though the smell of coffee or other potent foods may be present.
Another factor we found during product testing is that everyone's mouth is different. While we've designed the mouthpiece to work with the majority of people, some do need to place it further into their mouths to get an adequate breath sample. We suggest trying the following when doing a test:
1. Keep the mouthpiece on, but stick the device in the mouth deeper, basically having the whole mouthpiece inside your mouth, while keeping slight gaps on both corners of the mouth.
2. Take the mouthpiece off, gently bite down where the LED light is, and keep your tongue down.
These troubleshooting steps could introduce other errors but can also produce more varied readings.
Last thing you may try is to perform another calibration, making sure to brush thoroughly and use mouth rinse. Calibration creates a baseline that subsequent tests use to compare results and produce readings.
For additional suggestions, please contact our customer support team.
What happened to Original and Breeze?
Breathometer’s mission is to create a digital health platform through breath analysis; validated through our initial products, the Original and Breeze. Our newest product, Mint, allows you to track your oral health with immediate results, and our future products will continue to break new ground for self-diagnostic devices.
We are no longer selling the Original and Breeze products and are now laser focused on the Mint platform launch. We will absolutely still honor the robust warranty that comes with our products should you encounter any issues. Please reach out to our customer support team.